Returns Policy

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Bathrooms Online will gladly refund you if you are not completely satisfied with the products you have purchased. All returns should comply with the following conditions, before a credit note can be processed.

  • It is arranged and approved with Bathrooms Online prior to the collection of the item
  • We require the original invoice showing the product you would like to return
  • The product is still in its original packaging and in a resalable condition.
  • No returns will be accepted after the product has been installed.
  • A handling fee of 15% will be applicable on all returns.
  • The items must be returned with in 60 days from date of purchase. 
  • Damaged goods must be reported within 48 hours of receiving the delivery.
  • To exchange or replace a purchased item – Please send us an email and we will gladly assist you.

Please send us an email if you require any more information regarding our Returns Policy